Acceptance
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Refunds
We'll refund a purchase if both of the following are true:
- You request the refund within 7 days of purchase.
- You haven't yet opened the book in the Plinth reader. (Opening the cover or sample doesn't count; reading paid content does.)
Major faults — corrupt file, wrong book delivered, or content significantly different from what was advertised — are always refundable regardless of the window above. This reflects your statutory consumer rights, which we honour in full.
Outside those situations we don't offer refunds: buyer's remorse, not liking the book, or buying it twice by mistake after reading are not grounds for a refund.
When a refund is processed, your access to the book is revoked. A permanent ownership record is retained as a historical entry but no longer grants reading access.
Request a refund by contacting support@myplinth.app with your order details.
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Last updated: 2026-05-24
